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Account Advisor

  • Springfield, MO
  • Posted: February 29, 2024
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Summary

Job Summary
  • The Account Advisor is responsible for following up with patients regarding outstanding balances and delinquent accounts by mail or telephone. Assists patients with setting up payment plans based on their financial status and provides information regarding financial assistance. Responsible for documenting information about customer’s financial status and status of collection efforts. Manages work queues to prevent accounts from being overdue within the identified time frame.
Job Requirements
  • Education
    • Required: High School Diploma or Equivalent
  • Experience
    • Preferred: Medical billing and claims processing experience; familiarity with insurance industry and collection processes.
  • Skills
    • Excellent verbal and written communication skills
    • Able to work independently and collaboratively in teams
    • Proficient Computer skills
    • Ability to multi-task and have attention to detail
  • Licensure/Certification/Registration
    • N/A

Additional Information

Job Benefits & Perks!

  • Tuition reimbursement up to $1200 per year
  • Additional Educational Assistance programs available
  • Health/Dental/Vision
  • Retirement with employer match
  • 20% tuition discount on most classes at Cox College
  • On-site Daycare with extended hours, holidays and weekends
  • Employee Discount at CoxHealth Fitness Centers
  • Pharmacy delivery to your unit
  • On-site Employee Health services
  • Opportunity to earn referral bonuses of up to $5,000 per hire for certain positions
  • 1906 Employee Store
  • Cafeteria discount

If you would like more information about job benefits & perks, please feel free to email us @ hr-recruitment@coxhealth.com or visit https://www.coxhealth.com/employees/benefits/

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Job Information

CMG Support Services
CMG Financial Services
Full Time - Day Shift - 8:00 AM - 4:30 PM
Clerical/Administrative Support
Req #: 20241005-75111

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