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IT Supervisor - Business Applications

  • Springfield, MO
  • Posted: April 19, 2024
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Summary

  • Best in Class Work Environment
    • 5x Modern Healthcare Best Places to work
    • America’s Greatest Workplaces 2023 – Newsweek
    • Best Employers for New Grads 2023- Forbes
    • Greatest Workplace for Women 2023 - Newsweek
  • Benefits
    • Robust, fully customizable benefits package including Medical/Vision/Dental and more!
      • No cost eCare visits
      • Employer-provided mental health services for employees and eligible family members
    • Retirement with employer match up to 5%
    • Tuition discounts and reimbursement available for continuing your education
    • Free and convenient parking
    • CoxHealth Fitness Center and Child Care discounts
    • Onsite delivery for CoxHealth Pharmacies and 1906 Employee Store
  • Job Summary
    • The IT Supervisor is responsible for providing technical support, guidance, and supervision to aligned IT team(s). They assist in managing the day-to-day operations of the aligned IT team, ensuring the smooth functioning of IT systems and services. The IT Supervisor oversees user support, troubleshoots technical issues, and coordinates with vendors as necessary. They also assist in implementing IT policies and procedures, monitoring system performance, and collaborating with the IT Manager to execute IT priorities.
  • Job Requirements
    • Education
      • Preferred: Associate’s degree in computer science, information technology, or a related field.
    • Experience
      • Required: Minimum of 3 years of experience in IT support or a similar technical role, or healthccare related experience. Prior experience in team leadership, project coordination, and customer support is preferred OR Associate’s degree in computer science, information technology, or a related field.
        ServiceNow experience -Preferred 
    • Skills
      • Strong leadership and communication skills with the ability to effectively manage and motivate a team.
      • Proficiency in IT project management methodologies and tools.
      • Strong problem-solving and decision-making abilities.
      • In-depth understanding of IT applications, systems, infrastructure, and operations.
      • Knowledge of process analysis, optimization, and documentation.
      • Strong communication and collaboration skills.
    • Licensure/Certification/Registration
      • N.A.
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Job Information

Corporate
Information Systems
Full Time - Day Shift - 8:00AM - 5:00PM
Leadership
Req #: 202403953-78515
Remote Work Type: As Needed

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