Ambulatory Care Coord I - Population Health

Best in Class Work Environment

• 5x Modern Healthcare Best Places to work
• America’s Greatest Workplaces 2023 – Newsweek
• Best Employers for New Grads 2023- Forbes
• Greatest Workplace for Women 2023 - Newsweek

Benefits

• Robust, fully customizable benefits package including Medical/Vision/Dental and more!
  • No cost eCare visits
  • Employer-provided mental health services for employees and eligible family members
• Retirement with employer match up to 5%
• Tuition discounts and reimbursement available for continuing your education
• Free and convenient parking
• CoxHealth Fitness Center and Child Care discounts
• Onsite delivery for CoxHealth Pharmacies and 1906 Employee Store

Job Summary

• Ambulatory Care Coordinator I positions assist the care teams of CoxHealth (e.g. Population Health Services) by coordinating efforts related to our specialty and managed care populations. Position works under indirect supervision and works in both clinical and community-based settings.  Responsibilities can include, but are not limited to, communicating directly with patients regarding open gaps in care (e.g. medication adherence, breast cancer screenings, colorectal cancer screenings), scheduling appointments, procurement and organization of resources (e.g. medications, financial assistance, ambulatory formulary) and assessing social determinants of health. Must be team-oriented and have strong leadership, communication, problem-solving, and organizational skills.

Job Requirements

• Education
  • • Required: Bachelor's Degree in Health/Human Services related field OR 8 years' related experience
• Experience
  • • Required: Required: 1 year customer service experience
    • Preferred: One year prior experience with clinic operations
• Skills
  • By the end of the 90 day period, the employee should be able to demonstrate competency in the following areas:

    • Ability to navigate and properly utilize the electronic medical record, Microsoft Office products (e.g. Excel), and payer provided platforms
    • Detail oriented, with excellent organizational skills and the ability to prioritize reports and data management
    • Ability to manage multiple tasks concurrently
    • Excellent communication skills required, with ability to interact with patients, clinic staff, and team members in a professional and courteous manner
• Licensure/Certification/Registration
  • N/A