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Enrollment Specialist I

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  • Springfield, MO
  • Posted: January 31, 2020
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Summary

Job Benefits & Perks!

  • Tuition reimbursement up to $1,200 per year                                 
  • Health/Dental/Vision
  • Retirement with employer match                       
  • Daycare with extended hours, holidays and weekends
  • Fitness facilities
  • Pharmacy delivery to your unit  
  • Employee Health services
  • Opportunity to earn referral bonuses of up to $5,000 per hire for certain positions
  • 1906 Employee Store
  • 20% tuition discount on most classes at Cox College
  • Cafeteria discount                         
Job Summary
The Enrollment Specialist I is responsible for performing Enrollment Services functions and meeting production goals as well as quality assurance goals. These duties include the knowledge of all Certificate of Coverages, Summary Benefit Designs regarding eligibility and termination requirements of members and verifying members are eligible for coverage prior to data entry of membership. Communicates both oral and written to Cox HealthPlans plan administrators. Responsible for working with plan administrators to resolve concerns regarding their members.
Job Requirements
Education
Required: High School Diploma or Equivalent
Experience
Required: 1 year of phone experience
Preferred: 1-2 years of office experience
Skills
Excellent verbal and written communication skills.
Able to work independently and collaboratively in teams.
Self starter.
Possess the ability to communicate in a prompt and efficient manner, both orally and written.
Ability to answer and resolve calls
Demonstrate ability to be detailed oriented
Able to process documents in a timely manner
Able to keep above a 99% quality assurance metric
Licensure/Certification/Registration
N/A
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Job Information

Cox Health Plans
ENROLLMENT
Full Time - Day Shift -
Clerical/Administrative Support
Req #: 20197087-41396