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Communication Spec 8-10 Shift

This job posting is no longer active.

Springfield, MO
Posted: August 20, 2020

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Summary

Job Perks & Benefits:

Health/Dental/Vision

Retirement with employer match

20% tuition discount on most classes at Cox College

Cafeteria discount

Job Summary

The Communication Specialist is responsible for answering 911 calls and appropriately dispatching emergency services within the established time frame. This includes gathering critical information regarding the nature of the complaint and verifying the location of the incident per protocol. Responsible for remaining on the phone with the caller until the first responder arrives and coaches the caller per protocol as the situation requires. The Communication Specialist assigns appropriate level of ambulance to the event and sends all corresponding information within 30 seconds of dispatch. Responsible for managing the ambulance posting plan as workflow requires. Flight follows helicopters when needed.

Job Requirements

Education
- Required: High School Diploma or Equivalent
- Preferred: Emergency Medical Dispatch Training
Experience
- Preferred:1 year of communications center experience
Skills
- Calmly and efficiently perform and make appropriate decisions rapidly under stress in emergency situations.
- Ability to follow instructions.
- Possess good telecommunications skills.
- Possess ability to track and manage multiple tasks simultaneously.
- Possess ability to maintain a tolerant and congenial presence when dealing with public, crews and other departments while answering numerous calls per day and covering urgent requests.
Licensure/Certification/Registration
- Preferred: PRO QA

#CB

Job Information

PRE2DHOSPITALSERVICES

Full Time - Night Shift -

Professional/Technical - Clinical

Req #: 20206331-47595

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