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Telecommunications Specialist

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  • Springfield, MO
  • Posted: August 13, 2020
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Summary

  • Job Summary
    • The Telecommunications Specialist is responsible for analyzing and processing incoming and outgoing telephone calls. The Telecommunications Specialist must follow emergency procedures for Springfield locations during codes, traumas, medical emergencies, external/internal disasters, fire alarms, etc. This will include using overhead paging, pocket pagers, Zipit pagers, security radios, etc. The Telecommunications Specialist is responsible for contacting the hospital chaplain for departments as requested, and are responsible for performing overhead pages and announcements as requested. The Telecommunications Specialist is responsible for paging weather alerts to all facilities, as well as for maintaining accurate information in operator database and reporting any missing information to System Manager.
  • Job Requirements
    • Education
      • Required: High School Diploma or Equivalent
    • Experience
      • Customer Service or Call Center experience preferred
    • Skills
      • High quality customer service
      • Operating various telecommunications systems
      • Ability to type and PC experience
      • Strong reading and comprehension skills in processing information
      • Ability to move quickly, decisively, and accurately while in a stressful situation
      • Teaching/Self-Development skills
    • Licensure/Certification/Registration
      • N/A
    • Employee Benefits and Perks
    • Tuition reimbursement up to $1,200 per year
    • Health/Dental/Vision
    • Retirement with employer match
    • Onsite daycare with extended hours, holidays and weekends
    • Onside fitness facilities
    • Pharmacy delivery to your unit
    • On-side Employee Health services
    • Opportunity to earn referral bonuses up to $5,000 per hire for certain positions
    • 1906 Employee Store
    • 20% tuition discount on most classes at Cox College
    • Cafeteria discount
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Job Information

COMMUNICATIONS
Full Time - Night Shift -
Clerical/Administrative Support
Req #: 20206447-47710

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